Optimal Decision-Making
Improving decision-making is often complex, involving many trade-offs. Mathematical models will help get you to optimal decision-making.
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Why Argue When You Can Model?
Continuous and systematic improvement in the quality of your decision-making requires an investment in experimentation.
Don’t Just Sit There, Experiment!
Continuous and systematic improvement in the quality of your decision-making requires an investment in experimentation.
FREE Online Decision Requirements Modeling Training
If you’re stuck sheltering in place or bored working from home, we have a great opportunity for you. You can learn a vital new skill – Decision Requirements Modeling – from the comfort of your home FOR FREE! This has been completed. Please contact us if you are interested in decision requirements modeling. We are […]
Getting The Claims Outcomes You Want With ML/AI and Digital Decisioning
Neal Silbert of DataRobot had an interesting post on the DataRobot blog last week – Outcome-Based Claims Assignment: The “New Grail” of Insurance. He talks about using ML and AI to improve the assignment of claims adjusters to commercial claims. As he says “why make exceptions [to ensure the best assignment] when you can make […]
Ongoing Decision Improvement Drives Decision Excellence
Decision excellence is not a one-time exercise but a process of continual improvement – a decision optimization journey.
The Customer Journey to Decision Optimization
A new white paper outlines the journey to optimal decisions and the role of mathematical optimization in getting the business results you want.
Driving Business Value from Advanced Analytics, Machine Learning and AI: New Webinar on Digital Decisioning
The International Institute for Analytics (I’m a faculty member) recently hosted me for a webinar on Digital Decisioning: Driving Business Value from Advanced Analytics, Machine Learning and AI. In the webinar I discussed the opportunities and challenges of Machine Learning (ML) and Artificial Intelligence (AI), introduced Digital Decisioning – it’s value, principles and how to […]
Fraud, AI and Digital Decisioning
Automating decisions about transactions lets them be handled in real-time, providing better customer service. If that decision fails to detect fraudulent transactions, this lets fraud into the system. Once a fraudulent transaction has been allowed, you are committed to a “pay and chase” approach to eliminating it. This has a poor success rate. Much better […]
BPM skills in 2020
I recently had the privilege of being interviewed by Zbigniew Misiak for a blog post in BPMTips.com. The post was titled, “BPM Skills in 2020 – Hot or Not”. In this interview series, many business process management experts were interviewed to discuss skills that will be useful for BPM professionals in 2020. Included in this prestigious […]