Presentation and Replay: Engagement, Loyalty, Costs & Growth – Driving Retail Success with Predictive Analytics and Decision Management

We had a great response to this week’s webinar “Engagement, Loyalty, Costs & Growth – Driving Retail Success with Predictive Analytics and Decision Management.” The presentation is attached. The replay is now available on on YouTube channel here. Engagement, Loyalty, Costs & Growth – Driving Retail Success with Predictive Analytics and Decision Management from Decision Management […]

Put Predictive Analytics in your Business Processes with Decision Management

Decision Management puts predictive analytics right where they are needed most – in operational business processes. Analytics do not show an organization how to change its processes at a macro level. An organization must change its processes by externalizing decisions to allow analytics to work. The results are analytic, adaptive and agile business processes and […]

New! Version 3 of DMS Platforms Report with Expanded Use Cases

Version 3 of our Decision Management Platforms Technologies Report is now available. This version significantly expands the Use Cases section. The Report is free to download and can be freely circulated, printed and reproduced in its entirety provided no edits are made to it. The use cases are divided up into a number of categories. Some of […]

Webinar Preview: 3 Questions Driving Long Term Growth in Retail

For most retailers the key to growth is effective marketing and promotions. Making sure that new customers are acquired, existing customers developed and loyal customers retained are central to an effective strategy. Three questions are at the core of this final challenge: How can I build a marketing strategy that maintains its effectiveness? How do […]

Webinar Preview: 3 Questions to Ask About Retail Fraud

Loyal and profitable customers drive top line growth, but fraud losses and other costs can steal away profitability. Every retailer faces the challenge of managing fraud losses while delivering a great customer experience to honest customers. Every retailer worries about operational efficiency. The scale of many retailers means that it is important to keep manual […]

Information Management Articles on Decision Management

James has written several articles over on Information Management that offer useful tips on how to get started with decision management, predictive analytics and business rules. Here are a few of my favorites: Where to Begin with Predictive Analytics –  learn why the best place to start with predictive analytics is in your day-to-day operations. The […]

White Papers on Predictive Analytics and Decision Management

Be sure to check out our resource page of free white papers. Here is a selection of our white papers on predictive analytics and decision management: Putting Predictive Analytics to Work – Applying predictive analytics to operational decision making is the next wave of business innovation. Operational decisions are critical to how an organization treats, and […]

Webinar Preview: Building Customer Engagement and Loyalty

How do I find my most profitable customers and build deeper relationships with them? How can we predict which products will be most popular among our regular shoppers? How can I build stronger customer loyalty than my competition? The answer to each of these questions lies in predictive analytics. Find out more in our upcoming […]

Webinar: Engagement, Loyalty, Costs & Growth – Driving Retail Success with Predictive Analytics and Decision Management

Wednesday, January 30, 2013, 10:00 am PT / 1:00 pm ET Register here. Retailers see tremendous value in business intelligence and real-time analytics as a way to make sense of the vast amount of data they collect. The challenge is determining where to focus their efforts. To succeed in applying analytics, retailers need to understand how predictive analytics and […]

New White Paper – Managing the Next Best Activity Decision

We’ve posted our white paper “Managing the Next Best Activity Decision – Treating Customers Right, Every Time” to the White Papers section of our website. No matter what the context or channel, Next Best Activity allows organizations to optimize each and every decision across the customer lifecycle – from customer acquisition to cross and up-sell, retention, customer service and more. Learn more in […]