A key way for insurers to respond to disruption in the insurance market is to more effectively personalize their marketing. Targeting prospects and especially customers with unique, personalized messages is a way for traditional carriers to be “disruptive”. Indeed there are those who see personalization—reaching customers with targeted messaging, offers, and pricing at just the […]
Jim Sinur of Aragon Research just released a new report: Decision Management Platforms Sharpen Decision Outcomes for Enterprises An organization’s ability to execute superior decisions will be a huge differentiator in today’s ever-changing business environment. Currently, enterprises are faced with the challenge of making faster decisions, despite the limited skill base to assist more frequent […]
In the last year or so we have seen Forrester, Gartner, Aragon and IDC all talking explicitly about the power of Decision Management: Roy Schulte of Gartner was talking Decision Management and decision models at the Gartner Data and Analytics Summit last week and recently said Stop talking to business leaders about technology and, instead, […]
Learn how to deliver data-driven claims handling decisions to maximize straight-through processing and minimize risk. Free 30′ Express Webinar This webinar has taken place – slides and recording are available on SlideShare. A claims handling pilot delivers data-driven claims risk, fraud and wastage decisions directly into your claims process. Using real-world examples, learn how you […]
Recently one of our top Global 500 clients summarized the value of our Decision Management approach to building a digital business platform. It is such a good summary I decided to share it here on our blog. In their words, our Decision Management approach is: Systematic We have a repeatable, documented, comprehensive, end-to-end approach that […]
Happy New Year! 2017 saw strong growth in decision management and decision modeling with DMN, especially in claims, underwriting, marketing and origination. Customers increasingly are choosing Decision Management to integrate advanced analytics, business rules and AI into their operational systems, and deliver consistent decisions across multiple applications and channels. There were also notable changes in how customers […]
The webinar has taken place. View the presentation and recording our SlideShare channel. Learn how you can automate decisions to handle more claims without manual intervention. Boost your Jet or Straight Through Claims Processing rates to new heights to reduce costs, control risk, manage fraud and improve customer satisfaction. See how to enforce policies and […]
We are pleased to announce a new resource, DMN and TDM Compared, posted to our Briefs Page. The Decision Model and Notation (DMN) industry standard and The Decision Model (TDM) are decision modeling approaches that have both similarities and differences. TDM is a proprietary approach established in 2009. Because it is well established and still practiced, […]
Working with SMEs is a critical element of any project and new approaches to process and especially decision technology make a big difference. To learn more, join me and Alexandra Caraballo of Kaiser Permanente at the Building Business Capability Conference (BBC 2017) in Orlando. We will be speaking on Day 2 of the conference, Thursday, […]
A Business Rules Management Systems or BRMS is a powerful tool, but only if used correctly. To learn more, join me at the Building Business Capability Conference (BBC 2017) in Orlando. I will be speaking on Day 1 of the conference, Wednesday, November 8, 2017 at 4:50pm. Here is the abstract: Several recent projects have combined decision […]