Decision Automation

Personalizing Insurance Marketing with Decision Management

A key way for insurers to respond to disruption in the insurance market is to more effectively personalize their marketing. Targeting prospects and especially customers with unique, personalized messages is a way for traditional carriers to be “disruptive”. Indeed there are those who see personalization—reaching customers with targeted messaging, offers, and pricing at just the […]

Aragon Research: Decision Management Platforms

Jim Sinur of Aragon Research just released a new report: Decision Management Platforms Sharpen Decision Outcomes for Enterprises An organization’s ability to execute superior decisions will be a huge differentiator in today’s ever-changing business environment. Currently, enterprises are faced with the challenge of making faster decisions, despite the limited skill base to assist more frequent […]

Aragon Research introduces a Decision Management Framework

Jim Sinur of Aragon Research just published The Decision Management Framework Delivers Better Decisions (subscription required): This research note defines the Decision Management Framework (DMF) so that business and IT leaders will be more equipped to make beneficial decisions for their organizations. The DMF can be applied to a wide range of business scenarios. It […]

Decision Management Gaining Traction With Leading Analyst Firms

In the last year or so we have seen Forrester, Gartner, Aragon and IDC all talking explicitly about the power of Decision Management: Roy Schulte of Gartner was talking Decision Management and decision models at the Gartner Data and Analytics Summit last week and recently said Stop talking to business leaders about technology and, instead, […]

How to Succeed with AI – New Leading Practice Brief

To succeed with AI, focus on decisions, not a separate initiative. As companies invest in AI technologies, it is clear a technology-led approach does not work. To get business value from AI, companies should focus AI efforts on improving business decisions. A recent survey of executives adopting Artificial Intelligence (AI) provides critical context for companies […]

DMN had a great year and looking forward to 2018

Happy New Year! 2017 saw strong growth in decision management and decision modeling with DMN, especially in claims, underwriting, marketing and origination. Customers increasingly are choosing Decision Management to integrate advanced analytics, business rules and AI into their operational systems, and deliver consistent decisions across multiple applications and channels. There were also notable changes in how customers […]

Webinar: Boost Straight Through Processing in Your Claims System with Decision Automation

The webinar has taken place. View the presentation and recording our SlideShare channel.  Learn how you can automate decisions to handle more claims without manual intervention. Boost your Jet or Straight Through Claims Processing rates to new heights to reduce costs, control risk, manage fraud and improve customer satisfaction. See how to enforce policies and […]

5 Decision Modeling Benefits for Decision Automation from Real-World Projects

Our experience with decision modeling with the Decision Model and Notation (DMN) standard is broad and deep. We have trained nearly 1,000 people and we have used decision modeling on dozens of real-world projects. Decision modeling is the cornerstone of decision automation projects like Fraud Detection, Claims Handling and Customer Next Best Action. Decision models […]