Decision Management

Five Reasons to Fire Your Rules Consultant

We do a lot of decision management projects, helping clients adopt the technologies and approaches they need to succeed with digital decisioning and decision automation. One of the key technologies for these types of projects is a Business Rules Management System (BRMS). Sometimes, we get push-back on using business rules because existing business rules projects […]

This Week at Think 2019: Delivering Excellent Customer Experiences with Analytics and Automation

Think 2019 is here! Sharpen your skills. Get hands-on experience with the latest technology. Extend your professional network. It’s virtually impossible not to learn something new among this celebrated community of technologists and thought leaders. And have some fun while you’re at it. Explore the technologies that are redefining industries, learn from the experts, and get […]

International Institute for Analytics 2019 Predictions – Some Thoughts

Several of this year’s International Institute for Analytics predictions point towards a DecisionsFirst decision management approach.

How More Companies Can Maximize the Potential of Analytics

“While most companies understand the importance of analytics and have adopted common best practices, fewer than 20 percent, according to a recent McKinsey Analytics survey, have maximized the potential and achieved [Advanced Analytics] at scale.” The same survey data is used in a great piece of McKinsey analysis – Breaking away: The secrets to scaling […]

80% of insurance carriers aren’t delivering high impact analytics. Here’s how you can do better.

80% of data and analytics leaders with global life insurance and property & casualty carriers surveyed by McKinsey reported that their analytics investments are not delivering high impact. What’s stopping them from delivering high impact? 38% of those surveyed cited a failure to integrate analytics into workflows and frontline systems. This was the leading obstacle to […]

Decision Modeling and DMN for IBM Customers – New Brief

We have a new Leading Practices brief available – Decision Modeling and DMN for IBM Customers. IBM has long been a leading player in business rules management systems and Decision Management Solutions has many customers using IBM Operational Decision Manager in North America and Asia. Our DecisionsFirst Modeler software decision requirements modeling using the Decision […]

DecisionsFirst Analytics in Forbes

Joe Decosmo, CAO of Enova Decisions and someone we know from our work at the International Institute for Analytics wrote a nice piece in Forbes today – Why You Should Take A Decision-First Approach To Analytics. Joe makes some great points in his post and leads off with a shout out to the Decision Management Manifesto. Like […]

Don’t bite off more AI than you can trust

Many, most, companies are actively considering using AI in their business, but few are making much progress. Some of this is due to a poorly defined approach. Some is due to confusion as to what AI means – mixing conversational AI (a user experience technology) with decision-making AI (an extension of predictive analytics and machine […]

Personalizing Insurance Marketing with Decision Management

A key way for insurers to respond to disruption in the insurance market is to more effectively personalize their marketing. Targeting prospects and especially customers with unique, personalized messages is a way for traditional carriers to be “disruptive”. Indeed there are those who see personalization—reaching customers with targeted messaging, offers, and pricing at just the […]

Delivering the Business Value of Analytics

Learn three critical success factors in delivering business value from your advanced analytics investments. Many organizations still struggle to get a business return on their investment on advanced analytics. The biggest barrier? An inability to integrate analytics, especially predictive analytics, into frontline systems and business processes. Work with a number of global companies has revealed […]