Decision Management

Webinar: Rapid Deployment of Customer Next Best Action

The webinar has taken place, view the presentation here. Attend this free webinar to learn how you can quickly deploy next best action decisions that deliver the right marketing or customer service message to each customer, each time you interact with them. Learn from real world projects how you can deliver targeted, automated customer treatment […]

Decision Automation Delivers Digital Business

Decision Automation is what makes a business process truly digital. Organizations generally begin by digitizing their data. Then the business process of moving that data through the organization is digitized also. But until the decisions in the process are automated the full value of a digital business cannot be realized. If the process must stop […]

The Difference Between Decision Support Systems and Decision Management Systems for Decision Automation

I am often asked about the difference between decision support systems and decision management systems for decision automation. All decisions involve a choice, a selection of a course of action from a set of alternatives and generally result in an action being taken, not just knowledge being added to what’s known. Decision Management Systems, unlike […]

Decision Management Solutions Named 2017 Hot Vendor for Digital Business Platforms

Silicon Valley research firm cites Decision Management Solutions as a visual and business-friendly extension to digital business platforms Palo Alto, CA – June 22, 2017 Leading Decision Management consulting and decision modeling software provider, Decision Management Solutions, today announced that the company has been named a 2017 Hot Vendor in Digital Business Platforms by Aragon […]

Power Digital Business with Decisions, Business Rules and Predictive Analytics

Digital business provides new revenue and value-creating opportunities, helping organizations to: Improve customer engagement and retention with next best action marketing. Process more claims faster and more accurately. Reduce the cost and difficulty of regulatory compliance. and more. Next Best Action Digitizing, personalizing and improving customer interactions is critical to business growth, customer retention and […]

Upgrading Clinical Decision Support Systems with Decision Modeling and Business Rules

Kaiser Permanente is developing Clinical Decision Support systems using a combination of Decision Modeling, DecisionsFirst Modeler and IBM’s Business Rules Management System ODM. Their experience is that well-designed decision services can replace existing guideline documents. This is critical as guideline documents are expensive to develop (they involve significant investment from SMEs) and even good guidelines are of […]

Update to the Decision Management Systems Platform Technologies Report

The Decision Management Systems Platform Technologies Report began in early 2012 as a way to share our research and experience in building Decision Management Systems. Since then we have extended, updated and revised the report many times. This week we released the latest version – Version 8 – with a new, easier to use format. There is […]

Harness Data-Driven Decisions with Decision Management

Get out of the reporting quagmire, be explicit about decision making with decision modeling and integrate analytics in BI and operational systems. We’re Not There Yet “The activities of analytics teams and the investments made to support them aren’t in sync with what executives expect or desire.” International Institute for Analytics, February 2017 “If analytics does […]

IBM InterConnect presentation: Pioneering Clinical Decision Services with Decision Modeling at Kaiser Permanente

Kaiser Permanente is developing clinical decision support (CDS) applications that automate real-time decision services using IBM ODM. Well-designed decision services can replace existing guideline documents in all areas of its business. Guidelines are expensive to develop as they involve significant investment from SMEs. Even good guidelines are of limited use for real-time decision-making, especially if […]

Can Machine Learning Solve Your Business Problem?

One of my LinkedIn contacts recently pointed to this great little article on HBR – How to Tell If Machine Learning Can Solve Your Business Problem – and it makes some points that show the potential for decision modeling to help you better apply machine learning and other analytic techniques. The author begins by pointing out that automation is […]