Decision Modeling

Decision Management Gaining Traction With Leading Analyst Firms

In the last year or so we have seen Forrester, Gartner, Aragon and IDC all talking explicitly about the power of Decision Management: Roy Schulte of Gartner was talking Decision Management and decision models at the Gartner Data and Analytics Summit last week and recently said Stop talking to business leaders about technology and, instead, […]

What is a Claims Handling Pilot? Express Webinar

Learn how to deliver data-driven claims handling decisions to maximize straight-through processing and minimize risk. Free 30′ Express Webinar This webinar has taken place – slides and recording are available on SlideShare. A claims handling pilot delivers data-driven claims risk, fraud and wastage decisions directly into your claims process. Using real-world examples, learn how you […]

How to Succeed with AI – New Leading Practice Brief

To succeed with AI, focus on decisions, not a separate initiative. As companies invest in AI technologies, it is clear a technology-led approach does not work. To get business value from AI, companies should focus AI efforts on improving business decisions. A recent survey of executives adopting Artificial Intelligence (AI) provides critical context for companies […]

A client’s perspective: three keys to our decision management approach

Recently one of our top Global 500 clients summarized the value of our Decision Management approach to building a digital business platform. It is such a good summary I decided to share it here on our blog. In their words, our Decision Management approach is: Systematic We have a repeatable, documented, comprehensive, end-to-end approach that […]

DMN had a great year and looking forward to 2018

Happy New Year! 2017 saw strong growth in decision management and decision modeling with DMN, especially in claims, underwriting, marketing and origination. Customers increasingly are choosing Decision Management to integrate advanced analytics, business rules and AI into their operational systems, and deliver consistent decisions across multiple applications and channels. There were also notable changes in how customers […]

Upcoming Training: Decision Modeling with DMN

A hands-on course for analysts and architects developing decision requirements based on the Decision Model and Notation (DMN) standard for business rules analysis, BRMS implementation, predictive analytics requirements, business process optimization and decision-centric dashboard design.

Leveraging Organizational Knowledge with Decision Modeling

Organizational decisions are not as effective as they could be because organizational knowledge is not directly connected to the decisions that impact business performance. Decision modeling helps deploy existing knowledge and highlights knowledge gaps that need to be filled. Knowledge is diffused across the organization How do we know if we are making good decisions? […]

5 Decision Modeling Benefits for Decision Automation from Real-World Projects

Our experience with decision modeling with the Decision Model and Notation (DMN) standard is broad and deep. We have trained nearly 1,000 people and we have used decision modeling on dozens of real-world projects. Decision modeling is the cornerstone of decision automation projects like Fraud Detection, Claims Handling and Customer Next Best Action. Decision models […]

3 Keys To Success in Customer Next Best Action

Digitizing, personalizing and improving customer interactions is critical to business growth, customer retention and market engagement. Executives want to ensure that every interaction with every customer adds value. They want to deliver the next best action for each customer, each time, across a portfolio of existing systems and evolving channels at a reasonable cost. Customer […]

Decision Automation Delivers Digital Business

Decision Automation is what makes a business process truly digital. Organizations generally begin by digitizing their data. Then the business process of moving that data through the organization is digitized also. But until the decisions in the process are automated the full value of a digital business cannot be realized. If the process must stop […]

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