AI

Getting The Claims Outcomes You Want With ML/AI and Digital Decisioning

Neal Silbert of DataRobot had an interesting post on the DataRobot blog last week – Outcome-Based Claims Assignment: The “New Grail” of Insurance. He talks about using ML and AI to improve the assignment of claims adjusters to commercial claims. As he says “why make exceptions [to ensure the best assignment] when you can make […]

Driving Business Value from Advanced Analytics, Machine Learning and AI: New Webinar on Digital Decisioning

The International Institute for Analytics (I’m a faculty member) recently hosted me for a webinar on Digital Decisioning: Driving Business Value from Advanced Analytics, Machine Learning and AI. In the webinar I discussed the opportunities and challenges of Machine Learning (ML) and Artificial Intelligence (AI), introduced Digital Decisioning – it’s value, principles and how to […]

Delivering boring AI with Decision Management

A great article appeared in Information Age recently based on an interview with Tom Davenport If you want to see the benefits of AI, forget moonshots and think boring. In it, Tom argues that “if enterprises ever want to see the benefits of AI, they must embrace the mundane”. This is particularly true for companies […]

What is an Acceptable Analytic Failure?

Many speakers on predictive analytics, machine learning (ML) and AI talk about the need to allow data science teams to fail. Without failure, without a willingness to fail sometimes, it’s very hard to build a successful data science program. This is true and often a barrier for companies that find it hard to accept that not all analytics initiatives succeed.

This Week at Think 2019: Delivering Excellent Customer Experiences with Analytics and Automation

Think 2019 is here! Sharpen your skills. Get hands-on experience with the latest technology. Extend your professional network. It’s virtually impossible not to learn something new among this celebrated community of technologists and thought leaders. And have some fun while you’re at it. Explore the technologies that are redefining industries, learn from the experts, and get […]

DecisionsFirst Analytics in Forbes

Joe Decosmo, CAO of Enova Decisions and someone we know from our work at the International Institute for Analytics wrote a nice piece in Forbes today – Why You Should Take A Decision-First Approach To Analytics. Joe makes some great points in his post and leads off with a shout out to the Decision Management Manifesto. Like […]

Don’t bite off more AI than you can trust

Many, most, companies are actively considering using AI in their business, but few are making much progress. Some of this is due to a poorly defined approach. Some is due to confusion as to what AI means – mixing conversational AI (a user experience technology) with decision-making AI (an extension of predictive analytics and machine […]

Adopt Decision Modeling for DecisionsFirst Analytic Success

Add decision modeling and a DecisionsFirst approach to analytics to this established AI Solution Decomposition Process to make it more effective.

How to Succeed with AI – New Leading Practice Brief

To succeed with AI, focus on decisions, not a separate initiative. As companies invest in AI technologies, it is clear a technology-led approach does not work. To get business value from AI, companies should focus AI efforts on improving business decisions. A recent survey of executives adopting Artificial Intelligence (AI) provides critical context for companies […]