analytics

Presentation and Replay: 5 Benefits of Customer Decision Management

The presentation and replay are available from today’s webinar represented by James, “5 Benefits of Customer Decision Management”. You can view the presentation in Slideshare: 5 Benefits of Customer Decision Management from Decision Management Solutions And view the recorded webinar here on our OmNovia webinar channel.    

Analytics and ending the tyranny of the anecdotal

I was chatting with our VP of business development today and she shared a great phrase that she had heard recently – “the tyranny of the anecdotal.” This refers, of course, to the terrible tendency of people to use anecdotes and stories to make decisions. The regrettable tendency for a doctor to ignore data about […]

Webinar: Re-Inventing Business Requirements with Decision Management

Wednesday, November 28, 2012 at 11:00 am Pacific, 2:00 pm Eastern Register here. James will present with Don Perkins, an experience business rules consultant, on how to Re-Invent Business Requirements with Decision Management. Here is their description of the webinar: Effectively capturing and managing requirements is critical in any IT project. Business analysts and others gathering requirements know how to […]

Webinar: Business Design for the big-data driven, social and mobile Consumer: A Decision Management Approach

Tuesday, October 16 at 10am Pacific, 1pm Eastern Register here Gagan Saxena, our VP Consulting, is giving a webinar on “Business Design for the big-data driven, social and mobile Consumer: A Decision Management Approach” at 10am Pacific/1pm Eastern on October 16th. Redesign your business for the big-data driven, social and mobile consumer. Attendees will be […]

From Decision Support Systems to Decision Management Systems

I am often asked about the difference between decision support systems and decision management systems. This is an interesting topic and one that is central to the value proposition of decision management systems so I thought I would revisit it. All decisions involve a choice, a selection of a course of action from a set […]

Webinar: 5 Benefits of Customer Decision Management

Thursday, October 11, 2012 at 10:00 am Pacific, 1:00 pm Eastern Register here. Knowing how to create better, more profitable customer relationships starts with an understanding of the strategic and day-to-day operational decisions your company or organization is making about those customers. If you can better manage these decisions, you can apply them in smarter, […]