best practice

New White Paper – Framing Analytic Requirements

The value proposition of predictive analytics is almost always to improve decision-making. Being explicit about the decision-making to be improved is an effective tool for framing analytic requirements. Download our new white paper, Framing Analytic Requirements, to how learn to achieve analytical, data-driven decisions with decision modeling and the Decision Model and Notation (DMN) standard. […]

New Book on BPMN and DMN – Building More Effective Processes by Integrating Process Modeling with Decision Modeling

The MicroGuide to Process and Decision Modeling in BPMN/DMN: Building More Effective Processes by Integrating Process Modeling with Decision Modeling BPMN expert Tom Debevoise and DMN expert and Decision Management Solutions CEO James Taylor have just published a new book on BPMN and DMN, the third edition of the popular MicroGuide to BPMN. Decision Model and […]

Ugly Research: Data is easy, Deciding is hard

Tracy Allison Altman over at Ugly Research has a great new  white paper – Data is easy: Deciding is hard – in which she quotes me (thanks Tracy). It’s a great paper and makes what I think is the critical point – that you don’t need a data culture but a decision culture. And I would add that you need this at every level – strategic, tactical and operational. The paper has some great advice and I would add a couple of additional thoughts:

For decisions you make often – some tactical and all operational decisions for instance – build a decision model so you know how you think you are going to/should make the decision moving forward. Here at Decision Management Solutions we use the new Decision Model and Notation (DMN) Standard and our modeling

Live Event: BPM Panel at Siemens Innovations for Healthcare IT

I am participating on a Business Process Management panel at the Siemens Innovations for Healthcare IT event in Tampa, August 10-13.

I will be joined by Sandy Kemsley among others and we will be discussing the role of Business Process Management and Decision Management in addressing healthcare challenges, where we see these technologies headed in Healthcare, what examples and best practices we see in other industries that are relevant and much more.

You can get more information on the event here.

Cross-posted from JTonEDM.

BPM Institute Live Training: Decision Management and Business Rules 101 San Francisco

Live Training as part of Brainstorm San Francisco

Decision Management and business rules allow the effective automation of decision-making combined with increased business agility. Adopting decision management and business rules technology improves customer service, enables 1:1 marketing, increases straight through processing and more effectively leverages scarce resources.

This course delivers a proven and standards-based approach to identifying, understanding and automating business decisions. With examples drawn from a variety of industries and use cases, this course emphasizes the modeling of decisions and the importance of managing both decisions and business rules over the long term. In addition the course shows how effective decision management simplifies and improves business processes, explains how business rules management systems add value and outlines multiple approaches for identifying suitable decisions. Decision management and business rules

Decision Camp 2014 Call for Speakers

The second annual Decision Camp, a conference on Decision Management best practices and technologies, will be held at the eBay/PayPal Campus in San Jose, October 13 – 15, 2014.  This is a great event that is free to practitioners that got started last year with a very successful first event.  The event will feature sessions for all levels – from beginners to advanced users – and the last day will be devoted to applications of Decision Management in Healthcare and Financial Services. There will also be some hands-on workshops using various Decision Management products as well as attendee-organized Birds of a Feather sessions. The call for speakers is now open and submissions are due by May 31, 2014.

You can get more information on Decision CAMP here and details o

Live Online: BPM Institute Decision Management and Business Rules 101

I am teaching a live online version of the BPM Institute’s Decision Management and Business Rules 101 class on April 9 and 10th, 1-5pm ET each day.

Decision Management and business rules allow the effective automation of decision-making combined with increased business agility. Adopting decision management and business rules technology improves customer service, enables 1:1 marketing, increases straight through processing and more effectively leverages scarce resources.

This course delivers a proven and standards-based approach to identifying, understanding and automating business decisions. With examples drawn from a variety of industries and use cases, this course emphasizes the modeling of decisions and the importance of managing both decisions and business rules over the long term. In addition the course shows how ef

5 steps to decision-centric legacy modernization

Last week I emphasized four key facts about legacy modernization. To move forward you need to find the legacy code that represents business decisions such as a pricing engine (what price is this product for this customer), eligibility logic (is this customer eligible for this offer or service), approval rules (can this claim be auto-approved) and replace those parts of the application with Decision Services.This week I am going to walk through the 5 steps involved in this kind of decision-centric legacy modernization (and don’t forget we have a webinar on legacy modernization coming up with our partner TechBlue).

  1. Analyze the code to find and isolate the decisions.
    The first step is to find the pieces of legacy code that make decision

Live Training: Brainstorm Chicago Decision Management and Business Rules 101

We are teaching Decision Management and Business Rules 101 as part of Brainstorm Chicago April 28, 2014

Decision Management and business rules allow the effective automation of decision-making combined with increased business agility. Adopting decision management and business rules technology improves customer service, enables 1:1 marketing, increases straight through processing and more effectively leverages scarce resources.

This course delivers a proven and standards-based approach to identifying, understanding and automating business decisions. With examples drawn from a variety of industries and use cases, this course emphasizes the modeling of decisions and the importance of managing both decisions and business rules over the long term. In addition the course shows how effective decision management simplifies and improves busines

4 reminders about legacy modernization

Legacy systems remain critical to many (most) organizations and so legacy modernization is still a hot topic (which is why we have a webinar on legacy modernization coming up with our partner TechBlue). With that in mind, as at is has been a while since I blogged on this topic, I thought I would share a few thoughts. First, this week, four key reminders when modernizing legacy applications:

  1. You don’t need to modernize the whole application
    Often you can dramatically improve a legacy application by modernizing just part of it. Many pieces of legacy applications work just fine and have few, if any, change requests pending. Maintaining these pieces as legacy code is not expensive and replacing it all would be high risk so why not leave it alone while focusing on the pieces that don’t work well, especially the pieces that have high maintenance costs.