best practice

@TDWI Executive Summit: Ten Best Practices in Operational Analytics

I am speaking with Dean Abbott at the TDWI Executive Summit  in San Diego, August 20th at 4:15pm on Ten Best Practices in Operational Analytics One of the most powerful ways to apply advanced analytics is by putting it to work in operational systems. Using analytics to improve the way every transaction, every customer, and every website visitor […]

Silverlink – an update

Several years ago I did some work with Silverlink – speaking at a series of roadshows for their product – and I got an update recently. Silverlink focuses on helping healthcare organizations engage their members more effectively with personalized, multi-channel outreach. Silverlink works with health plans and pharmacy benefit managers to get their members to […]