BRMS

Decide to Decide Digitally: New Forrester Research

Mike Gualtieri and Boris Evelson of Forrester recently published a great new paper Introducing AI-Powered, Human-Controlled Digital Decisioning Platforms (subscription or payment required) and you should get access to this paper and read it now. It’s got some great content and recommendations and is well worth your time and money.  It follows on from previous […]

Technology Transformation Antipatterns and how they derail decisioning success

Sven Blumberg, Thomas Delaet, and Kartikeya Swami of McKinsey Digital published a great paper recently – Ten ‘antipatterns’ that are derailing technology transformations. Technology has a crucial role in enabling this faster and more flexible approach. In our experience, however, technology does not get sufficient attention on the executive agenda. This is a serious flaw […]

New White Paper on Operationalizing AI with Digital Decisioning

We recently published a new white paper Operationalizing AI: Beyond AI Pilots with Digital Decisioning. Businesses are made or broken by the quality of the decisions they make. How well does this offer target this customer? Does this machine need to be serviced now or can it wait? Is this transaction legitimate or suspicious? Will […]

COVID-19: It’s time to transform (Part 1)

A recent McKinsey paper titled Jump-starting resilient and reimagined operations had some great advice for operational executives working on re-starting and reimagining their operations for a COVID-19 world. In particular, it identified 5 themes that will share post-COVID-19 recovery efforts in operations: Building operations resilience Accelerating end-to-end digitization Rapidly increasing expense transparency Driving the future […]

Getting The Claims Outcomes You Want With ML/AI and Digital Decisioning

Neal Silbert of DataRobot had an interesting post on the DataRobot blog last week – Outcome-Based Claims Assignment: The “New Grail” of Insurance. He talks about using ML and AI to improve the assignment of claims adjusters to commercial claims. As he says “why make exceptions [to ensure the best assignment] when you can make […]

Decision Modeling and DMN for IBM Customers – New Brief

We have a new Leading Practices brief available – Decision Modeling and DMN for IBM Customers. IBM has long been a leading player in business rules management systems and Decision Management Solutions has many customers using IBM Operational Decision Manager in North America and Asia. Our DecisionsFirst Modeler software decision requirements modeling using the Decision […]

Don’t Use Executable Decision Models – Part 3

This is the third of four posts in my series on why not to use executable decision models. Part 1 discussed the difficulty in sustaining business user engagement when using executable models, and part 2 outlined the challenges of reuse and maintenance with executable models. Reason #3: Analytics and AI We are using decision models to […]

Don’t Use Executable Decision Models – Part 2

This is the second in my series on why not to use executable decision models. Part 1 discussed the importance of business user engagement and the challenges posed by executable decision models. Reason #2: Maintenance Most tools and methodologies focused on executable models are focused on getting to version 1, not on maintenance. This is, […]

Don’t Use Executable Decision Models – Part 1

Here at Decision Management Solutions, we are big believers in decision models using the DMN industry standard notation. We’ve modeled over 3,000 decisions around the world and we’ve trained over 1,000 people in decision modeling. We use decision modeling on all our projects and have done since 2011, before there was a standard. We use […]

Aragon Research: Decision Management Platforms

Jim Sinur of Aragon Research just released a new report: Decision Management Platforms Sharpen Decision Outcomes for Enterprises An organization’s ability to execute superior decisions will be a huge differentiator in today’s ever-changing business environment. Currently, enterprises are faced with the challenge of making faster decisions, despite the limited skill base to assist more frequent […]