decision-centric

Webinar: 6 Opportunities for Business Improvement with Decision Management

I am giving a webinar at 9am Pacific on June 25 – “6 Opportunities for Business Improvement with Decision Management

What opportunities are you looking for to improve your business performance? In this webinar you will learn six opportunities that are readily available when you adopt a decision management approach to business rules and predictive analytics. These are opportunities to:

  1. Simplify business processes and so reduce costs and increase business agility by externalizing decisions from them.
  2. Increase straight through processing and so reduce costs by applying decision management technologies to automate decisions.
  3. Increase the speed and accuracy of tactical and managerial decision-making through decision modeling and improved decision support systems.
  4. Use analytics to eliminate “one size doesn’t really fi

Decision-centric dashboards and application lifecycle management with Assure

We have become increasingly convinced that decision modeling, especially decision modeling using the Decision Model and Notation (DMN) standard and DecisionsFirst Modeler, is a great way to design dashboards. Building a decision model focuses on the decisions that must be made by the user of the dashboard, on how they make that decision and on the information and knowledge that they need to make a good one. Doing this before drilling into the specific user interface elements involved keeps the focus on business outcomes not on look and feel – on steak, not sizzle. I’m delighted to announce that we have developed a new partnership to apply this approach in Application Lifecycle Management.

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Decision-Centric, Action-Oriented Dashboards – New Partnership Announced with Assure

March 19, 2014 We are pleased to announce today our partnership with Assure, a leading provider of analytics for Application Lifecycle Management. The new partnership will enable Assure’s customers to utilize decision modeling and decision management technology as a part of the Assure TotalView product. Assure will leverage this unique partnership to provide customers with a decision-centric, action-oriented […]

5 steps to decision-centric legacy modernization

Last week I emphasized four key facts about legacy modernization. To move forward you need to find the legacy code that represents business decisions such as a pricing engine (what price is this product for this customer), eligibility logic (is this customer eligible for this offer or service), approval rules (can this claim be auto-approved) and replace those parts of the application with Decision Services.This week I am going to walk through the 5 steps involved in this kind of decision-centric legacy modernization (and don’t forget we have a webinar on legacy modernization coming up with our partner TechBlue).

  1. Analyze the code to find and isolate the decisions.
    The first step is to find the pieces of legacy code that make decision

The role of decisions in intelligent processes

Wrapping up, the key to intelligent processes is treating decisions as peers. Decisions may require a human but an intelligent process will automate those that can be automated. Even when a decision cannot be completely automated an intelligent process will load share between automated components and users. Even when a case exceeds the ability of the system […]

What is an intelligent process?

So what is an Intelligent Process? An intelligent process is a dynamic, flexible and transparent process focused squarely on the consumer that continually improves and adapts. This has several elements: Customer Centric Putting the consumer at the heart of a process is central to making it more intelligent. This requires more flexibility and a focus […]

The Need For Decision-Centric Intelligent Processes

For all the undoubted benefits of a process approach, many of the processes being modeled and implemented by organizations are not very “intelligent.” Many processes are mechanical and repetitive, often relying too much on human decision-makers. They are internally focused, driven by the organization’s own view of its transactions and structure. Relying on these processes […]

Some ways to learn about Analytics, Business Rules and Decision Management

Regular readers know that there is an events category on the blog that shows the upcoming opportunities to hear me speak, attend one of my webinars, or come to a workshop. These get tweeted  by me (@jamet123) but for various technical reasons don’t appear on the home page except as part of the calendar widget. […]

Webinar: Decision-Centric, Intelligent Processes

James is giving a webinar on Decision-Centric, Intelligent Processes with Mark Mastop of Blueriq on September 18, 2013 at 10:00 am Eastern, 16:00 CET. Intelligent processes are dynamic, flexible, transparent and adaptive. They deliver consumer-centric services that can respond to rapidly changing business conditions and complex regulatory environments while simplifying IT and leveraging scarce resources. Decisions, and […]

White Paper of the Week: Decision-Centric, Intelligent Processes

I recently finished a new white paper Decision-Centric, Intelligent Processes. This was sponsored by Blueriq (formerly Aquima) and is available on their site here. Organizations, both commercial and governmental, are increasingly focused on their business processes. By modeling, implementing and managing business processes these organizations improve control, reduce costs and increase efficiency. Yet for all […]