decision logic

Decision Management Systems Use Cases – Report Excerpt

Here is an excerpt from our Decision Management Systems Platform Technologies Report on Use Cases: There are many compelling use cases for Decision Management Systems. Any time an organization must make a decision over and over again and where the accuracy or consistency of that decision, its compliance with regulation or its timeliness are important, Decision Management Systems […]

New! Version 3 of DMS Platforms Report with Expanded Use Cases

Version 3 of our Decision Management Platforms Technologies Report is now available. This version significantly expands the Use Cases section. The Report is free to download and can be freely circulated, printed and reproduced in its entirety provided no edits are made to it. The use cases are divided up into a number of categories. Some of […]

New White Paper – Managing the Next Best Activity Decision

We’ve posted our white paper “Managing the Next Best Activity Decision – Treating Customers Right, Every Time” to the White Papers section of our website. No matter what the context or channel, Next Best Activity allows organizations to optimize each and every decision across the customer lifecycle – from customer acquisition to cross and up-sell, retention, customer service and more. Learn more in […]

Decision Management Systems Platform Technologies Report Update

We have updated our Decision Management Systems Platform Technologies Report with  four additional vendor products: Berkeley Publisher LityxIQ Medio InGenius SAP Predictive Analysis There are also First Look product review updates for: Angoss 8.0 FICO Blaze Advisor 7.1 SAP NetWeaver Decision Service Management Sparkling Logic The report now includes 50 vendors and 77 decision management […]

New Article – The Power of Business Rules Management

James has a new article over on Information Management on “The Power of Business Rules Management.”  Companies are recognizing the benefits of decision management – automating and managing high-volume, transactional decisions with business rules and business rules management systems or business rules engines. Major software vendors, from IBM, Oracle and SAP to RedHat and SAS, have or are developing business rules management […]

Presentation & Replay; How to Build Decision Management Systems Part Three Decision Analysis

In part three of our three part series on How to Build Decision Management Systems, Part Three Decision Analysis introduces a robust model of decisions to track and improve business performance. The webinar replay is available here and the presentation is attached below: How to Build Decision Management Systems Part 3 – Decision Analysis from Decision […]

Presentation & Replay: How to Build Decision Management Systems Part Two Decision Services

In this second webinar of our three part series on How to Build Decision Management Systems, Part 2 Decision Services describes the core of a Decision Management System, a set of software components that make these decisions accurately, reliably and responsively, leveraging advanced analytics and business rules management systems. You can watch the replay here […]

The How & Why of Decision Discovery in 2013

Check out today’s Decision Management Solutions News for The How and Why of Decision Discovery in 2013. Decision Discovery lays the foundation for Decision Management and the effective application of business rules and predictive analytics in enterprise applications. One of the best investments you can make in 2013 is to improve your understanding of the operational […]

Presentation & Replay: How To Build Decision Management Systems Part 1 Decision Discovery

Here is the presentation and replay of “Part One – Decision Discovery” of our three part webinar series on “How To Build Decision Management Systems.” Based on multiple client engagements, How to Build Decision Management Systems introduces our phased approach to building information systems that improve the effectiveness and efficiency of business operations. “Part One – […]

Decision Management and the idiocy of “video bills”

Listening to Marketplace I heard a piece on AT&T’s new “video bills.” Now I am sure this sounds cute to the folks in the AT&T marketing department and you can just hear the conversation can’t you? Someone points out that people hate their bills, that the customer service people are deluged with people calling who don’t understand […]