decision management systems

Update: Decision Management Systems Platform Technologies Report

We just posted an update to our Decision Management Systems Platform Technologies Report (V3U3) with two new platform vendors and several product updates. New platform vendors: Aha! Analytics Platform Pitney Bowes Software Portrait Suite Product updates: Angoss 8.5 FICO Model Central 3.0 KXEN’s Cloud-Based Predictive Offers The report is free to download here.    

New white paper on using analytics to drive operational excellence

I recently wrote a white paper – Driving Operational Excellence with Business Analytics – sponsored by IBM. Organizations can maximize the value of analytics by moving beyond a focus on customers to drive excellence in operations. Critical Challenges in Operational Excellence Analytics and the Path to Operational Excellence Operational Success with Business Analytics Next Steps and […]

Intensely Targeted Customer Interactions with Decision Management Systems

Here is an excerpt from our Decision Management Systems Platform Technologies Report on Personalization: Personalization may seem like the realm of Marketing but in fact Decision Management Systems have been used to drive a wide range of personalization beyond that used in marketing offer management. These systems take what is known about a user—information about them, past […]

Decision Management Systems Effectively Apply Analytics in Supply Chains

Here is an excerpt from our Decision Management Systems Platform Technologies Report on Supply Chain Management: Decision Management Systems are just beginning to penetrate supply chain management. There is tremendous potential for Decision Management Systems in this area, particular as organizations look for ways to bring predictive analytics to bear on their supply chain. By focusing predictive […]

Decision Management Systems Combination of Rules and Analytics Ideal for Healthcare

Healthcare is an industry increasingly rich in data. Yet simply applying analytics, doing simply what the data tells you, is not really practical in an industry where peer review, published best practices and government regulation abound. Decision Management Systems, with their combination of rules and analytics, are ideal for this environment. As more of the […]

Presentation and Replay: Engagement, Loyalty, Costs & Growth – Driving Retail Success with Predictive Analytics and Decision Management

We had a great response to this week’s webinar “Engagement, Loyalty, Costs & Growth – Driving Retail Success with Predictive Analytics and Decision Management.” The presentation is attached. The replay is now available on on YouTube channel here. Engagement, Loyalty, Costs & Growth – Driving Retail Success with Predictive Analytics and Decision Management from Decision Management […]

Put Predictive Analytics in your Business Processes with Decision Management

Decision Management puts predictive analytics right where they are needed most – in operational business processes. Analytics do not show an organization how to change its processes at a macro level. An organization must change its processes by externalizing decisions to allow analytics to work. The results are analytic, adaptive and agile business processes and […]

White Papers on Predictive Analytics and Decision Management

Be sure to check out our resource page of free white papers. Here is a selection of our white papers on predictive analytics and decision management: Putting Predictive Analytics to Work – Applying predictive analytics to operational decision making is the next wave of business innovation. Operational decisions are critical to how an organization treats, and […]

Webinar: Engagement, Loyalty, Costs & Growth – Driving Retail Success with Predictive Analytics and Decision Management

Wednesday, January 30, 2013, 10:00 am PT / 1:00 pm ET Register here. Retailers see tremendous value in business intelligence and real-time analytics as a way to make sense of the vast amount of data they collect. The challenge is determining where to focus their efforts. To succeed in applying analytics, retailers need to understand how predictive analytics and […]

New White Paper – Managing the Next Best Activity Decision

We’ve posted our white paper “Managing the Next Best Activity Decision – Treating Customers Right, Every Time” to the White Papers section of our website. No matter what the context or channel, Next Best Activity allows organizations to optimize each and every decision across the customer lifecycle – from customer acquisition to cross and up-sell, retention, customer service and more. Learn more in […]