Decision Management

Decision-Driven Data Analytics

By James Taylor Bart de Langhe and Stefano Puntoni recently published a great article in the MIT Sloan Management Review called “Leading With Decision-Driven Data Analytics”. In contrast to so much of the literature that focuses first on data, they focus on decision-making. In fact, they go so far as to say that : “Leaders need […]

Top Three Items for Your 2021 To-Do List

Our world looks very different today than it did nine months ago, and so does your business. As one of the most turbulent years in recent history comes to a close, it’s critical in these uncertain times to prepare for the future. With the pandemic still in full play and economic uncertainty across nearly every […]

How to Succeed With AI: Tie It to Business Decisions

by James Taylor, CEO, Decision Management Solutions Artificial intelligence (AI) has the potential to transform businesses, and adoption is on the rise. A 2018 McKinsey global survey shows that 47% of organizations say they have “embedded at least one [AI capability] into their standard business processes, while another 30% report piloting the use of AI.” […]

Beware the 80% Trap: Avoid the “Big Bucket o’ Rules” Approach to BRMS

By James Taylor, Founder and CEO, Decision Management Solutions One of the classic tools for decision automation is a business rules management system, or BRMS. While these systems are powerful and effective when used correctly, many companies fail to apply best practices when using them. Here’s one of our favorite horror stories about a well-intentioned […]

Job Opening at Decision Management Solutions – Delivery Management

Decision Management Solutions is growing and looking for a Delivery Manager for its projects. The Delivery Manager will be an experienced hybrid agile project manager and will be responsible for managing several concurrent, discipline based, high visibility projects using agile, and fixed milestone methods in a fast-paced environment that may cross multiple internal business divisions […]

Decide to Decide Digitally: New Forrester Research

Mike Gualtieri and Boris Evelson of Forrester recently published a great new paper Introducing AI-Powered, Human-Controlled Digital Decisioning Platforms (subscription or payment required) and you should get access to this paper and read it now. It’s got some great content and recommendations and is well worth your time and money.  It follows on from previous […]

Technology Transformation Antipatterns and how they derail decisioning success

Sven Blumberg, Thomas Delaet, and Kartikeya Swami of McKinsey Digital published a great paper recently – Ten ‘antipatterns’ that are derailing technology transformations. Technology has a crucial role in enabling this faster and more flexible approach. In our experience, however, technology does not get sufficient attention on the executive agenda. This is a serious flaw […]

New White Paper on Operationalizing AI with Digital Decisioning

We recently published a new white paper Operationalizing AI: Beyond AI Pilots with Digital Decisioning. Businesses are made or broken by the quality of the decisions they make. How well does this offer target this customer? Does this machine need to be serviced now or can it wait? Is this transaction legitimate or suspicious? Will […]

Three Critical Success Factors in Building an Analytic Enterprise

Everyone it seems wants to be an analytic enterprise. But what does it mean to be an analytic enterprise? An analytic enterprise applies analytics deeply and broadly. It uses analytics to solve its most critical run-the-business problems. It uses increasingly advanced and analytics to maximize its ability to get value from its data. And it […]

The Purpose of Analytics is not Reporting or Monitoring but Deciding

Some years ago we did some research on the landscape of analytics capabilities. The research looked at the increasingly broad portfolio of analytic capabilities available to enterprises – everything from traditional Business Intelligence (BI) capabilities like reporting and ad-hoc queries to modern visualization and data discovery capabilities as well as advanced (predictive) analytics. One of […]