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New article on Moving to Real-Time Decisions

TDWI just published a new article of mine on Moving to Real-Time Decisions (it’s in a members-only newsletter so you will need to be registered to view).

When it comes to analytics, many organizations focus on using analytic insight to improve executive decision making. Yet there is often an even greater opportunity when using analytics to improve operational decision making. Operational decisions about a single customer or transaction are made by call centers, local staff, and automated systems. These decisions affect everything from fraud to customer satisfaction, from risk management to resource utilization. Although each decision has a localized impact, enterprises make so many of these decisions that the cumulative impact is enormous.

Share your thoughts on advanced analytics

Hurwitz & Associates will update their Victory Index on Advanced Analytics in 2014. This report will summarize key trends in advanced analytics, provide information on vendor offerings, and report on vendor strengths and weaknesses from an end user perspective. In order to help guide end users who are making a decision on selecting an advanced analytics vendor, they would like to include feedback from current users. So, if you are a user of advanced analytics for use cases such as predicting consumer behavior, churn analysis, fraud analysis, predicting equipment failure, and reducing risk, they would really like to hear what you think. To help them understand how a broad group of users of advanced analytics solutions rate the capabilities and benefits of the products they use, go to surveymonkey.com/s/HurwitzVictoryIndexdecman and let them know.

And don’t forget you can see my revi

Online Decision Management and Decision Modeling training in February

We are running our “Decision Management and Decision Modeling” online in February.

This 6-session online live training class will prepare you to be immediately effective in using the Decision Management approach and a modern, collaborative and standards-based approach to decision modeling.You will learn how to identify and prioritize the decisions that drive your success, see how to analyze and model these decisions, and understand the role these decisions play in delivering more powerful information systems. This course is newly designated an IIBA Endorsed Course so you will earn 9 PDs/CDUs for attending.

Sessions begin at 10am Pacific/1pm Eastern and are 90 minutes in length. The 6 sessions spread over two weeks:
February 4,5, and 6
February 18,19, and 20

Decision Management, of course, is a proven approach for adopting business rules and pr

White Paper of the Week: Next Generation Claims Systems with Decision Management

I am speaking at the Insurance Analytics Symposium this week so I thought I would post a link to a white paper relevant to the insurance industry – Next Generation Claims Systems with Decision Management. Decision Management delivers next generation claims systems that act immediately, increase agility, consistency and accuracy, improve customer satisfaction, speed response and […]

Survey closes this week – Predictive Analytics in the Cloud

This is the last week for our 2013 survey on Predictive Analytics in the Cloud – Use Cases, Trends and Big Data.  Please go right now and take the survey here – it’s quick , anonymous and you have a chance to win a $100 Amazon gift card. There’s been tremendous growth cloud and predictive analytics both […]

A Practitioner Speaks: Analytics and Decision Management

I recently caught up with Andrea Scarso, co-founder and COO of MoneyFarm. MoneyFarm is a startup whose target is to modernize and democratize the European panorama of retail investment services, leveraging the opportunities offered by the web and by process automation. Andrea designed the main decisioning processes. What’s your background, how did you come to be working in analytics? […]

Decision Management Systems Use Cases – Report Excerpt

Here is an excerpt from our Decision Management Systems Platform Technologies Report on Use Cases: There are many compelling use cases for Decision Management Systems. Any time an organization must make a decision over and over again and where the accuracy or consistency of that decision, its compliance with regulation or its timeliness are important, Decision Management Systems […]