operational decisions

TDWI World Conference: Requirements Approach for Advanced Analytics with Decision Management

I am giving a class at the TDWI World Conference “Evolving Your Requirements Approach to Advanced Analytics with Decision Management” in Boston, July 20-25. This is a new class for TDWI that builds on my successful class at the University of California Irvine Extension program.

Big data makes it hard to scale human interpretation, forces faster and more precise decision making, and puts a premium on advanced analytics. Applying big data analytics requires a clear and direct focus on managing decision making, especially in operations. But most organizations lack an approach that lets them specify their requirements, and their ability to find opportunities for, and successfully use, advanced analytics is limited. This course lays out a framework to identify the op

Decision Management and Responding in Real Time – New Article on Information Management

Most organizations have a huge opportunity if they can use advanced analytics to improve their day-to-day operational decision-making, not just strategic and management decisions. Improving these types of decisions can reduce fraud, improve risk management and increase customer satisfaction. Decision management has another key benefit, though: It’s an effective tool for organizations that need to […]

March 17 ASM Web Training Discount: Nurture Customer Loyalty With Personalized Messages and Channel Alignment

Web Training, Association of Strategic Marketing March 17, 2014 at 1:00 pm ET Because James is a faculty member , you can receive 50% off the fee. When registering, use priority code 15999 and discount code Q4573634. Register here. More customers are using more channels and with the growth in mobile and other automated channels […]

Upcoming Webinar: Responding in Real-Time

Responding in Real-Time Tuesday, March 25, 2014 10:00 AM PDT / 1:00 PM EDT High-volume, high-speed front-line decisions must increasingly be made in real-time with big data and analytics that are actionable and operational. Come to this webcast to hear James Taylor, CEO of Decision Management Solutions in this webinar hosted by Oracle discuss his […]

White Paper of the Week: Putting Predictive Analytics to Work 2014

This week’s white paper is Putting Predictive Analytics to Work

We have recently updated this white paper on using Decision Management to make your operational systems analytical and improve customer treatment.

Applying predictive analytics to operational decision making is the next wave of business innovation. Operational decisions drive interactions and determine the actions taken by an organization. Operational decisions are critical to how an organization treats, and is perceived by, its customers, its partners and its suppliers. Decision Management is the framework needed to fully exploit this opportunity.

You can get this white paper, and others, on our white paper download page. If you need some help getting started with Predictive Analytics or Decision Man

Oracle BIWA Summit: Big Data, Little Decisions: Using Decision Management to improve operations

I am giving the opening keynote at the Oracle BIWA Summit 2014 in Redwood Shores, California. I will be speaking on “Big Data, Little Decisions: Using Decision Management Systems to improve day to day operations” at 8:45am on January 14.

As companies invest in Big Data infrastructure they are looking for ways to show a return on that data. Using business analytics to put this data to work improving decision-making is central to success. But which decisions should be the focus and how will you show improvement? In this session, I will discuss the importance of day-to-day operational decisions, show how these are critical to business success and show how to use Decision Management Systems and big data-powered business analytics to improve them.

You can get more inform

My work at the International Institute for Analytics

I am a faculty member for the International Institute for Analytics and recently published two new briefs on how to use decision requirements modeling in the successful application of analytics, especially (but not solely) more advanced analytics such as data mining or predictive analytics. Decision Discovery for a Major Business Function This outlines how an organization […]

Decision Management and Analytics 3.0

Syndicated from my blog on the International Institute for Analytics Site IIA is talking about analytics entering a new era, Analytics 3.0, The Era of Impact. What is Analytics 3.0? According to IIA, Analytics 3.0 marks the stage of maturity where leading organizations realize measurable business impact from the combination of traditional analytics and big data. High-performing companies […]