results

Live Event: TDWI Solution Summit on Advanced Analytics

I am co-chair, with Fern Halper,of the TDWI Solution Summit: Beyond BI to Advanced Analytics for Business Advantage in San Diego, June 1-3.

Business analytics has become an important new trend for companies that want to be competitive—and stay that way. While certain kinds of advanced analytics have been on the market for decades, adoption is finally increasing for a number of reasons, including the economic climate, the availability of computing power, the growth in the amount and variety of data, and a greater appreciation for the power of analytics. Forward-looking companies are moving beyond BI—the slicing and dicing of data to produce reports and dashboards—to more advanced forms of analytics. These companies want to become more proactive to drive top- and bottom-line benefits. Among many use cases, they are using advan

Another analytic practitioner speaks – an interview with Tracy Altman

Last year I interested Andrea Scarso, CEO of MoneyFarm, about analytics. This was a hugely popular post so I thought I would continue the series this year by interviewing some other analytic practitioners. The first in this continuing series is an interview with Tracy Allison Altman, co-founder of Ugly Research. Ugly Research are developing PepperSlice, […]

Another analytic practitioner speaks – an interview with Tracy Altman

Last year I interested Andrea Scarso, CEO of MoneyFarm, about analytics. This was a hugely popular post so I thought I would continue the series this year by interviewing some other analytic practitioners. The first in this continuing series is an interview with Tracy Allison Altman, co-founder of Ugly Research. Ugly Research are developing PepperSlice, an analytics application for explaining recommendations to decision makers.  She’s on Twitter @EvidenceSoup, blogs at EvidenceSoup.com and you can read about her work at Ugly Research.

What’s your background, how did you come to be working in analytics?

I started out as an engineer, evaluating oil and gas investment decisions. This sparked my interest in data and analytical methods, so I got a Master’s (Computer Science concentration) and then a PhD in Pub

This week: Announcing the results of our Predictive Analytics in the Cloud research, a webinar on October 22

There’s just a day left before we present the results of our Predictive Analytics in the Cloud 2013 survey and research. The webinar is on Tuesday October 22 and is hosted by Information Management – you can register for it here. It’s entitled Predictive Analytics in the Cloud 2013 – Opportunities, Trends and the Impact of […]

What The Economist doesn’t know about the magic of customer service

The Economist’s Schumpeter had a nice piece this week on ‘The magic of good service – Companies hope that “chief customer officers” will provide better service. Yeah, right’. The cynicism is theirs not mine. That said, cynicism about Chief Customer Officers actually improving customer service may be well founded. As the article points out a 2012 study said […]