Posted By: James Taylor | Posted On: 29th April 2014 |
Marie Wieck came back to discuss how to create the kind of composable business IBM discussed on day 1. It’s critical, she says, to keep customers at the center and drive a new process from this. It’s key to use data to make better decisions, and it’s important to have the kind of scalable infrastructure you need to make this scale and deploy effectively.
Once again the focus is on IBM customers and HH Gregg came on stage to talk about their journey. As a regional retailer they need to need to differentiate themselves. In particular they have focused on providing a “friction free” shopping experience on every channel. They have historically invested in training for their staff and have tried to bring this kind of personalized service to their mobile strategy. They determined that it was not enough to “mobilize” their existing interface, it had to reflect the different form factor and interaction patterns. Mobile had to lead not jus
Posted By: James Taylor | Posted On: 26th December 2013 |
Back in 2008 I wrote this post – The small impact of business rules on the big players, bemoaning the lack of serious investment in business rules on the part of major software companies. As we enter 2014 I thought I would revisit this post and consider what a difference 5 years makes. Let’s consider some of the world’s top enterprise software vendors:
IBM has become a major booster for both Decision Management and business rules. The old ILOG product is now Operational Decision Management and has seen significant and continuous investment since IBM acquired it. Decision Management is one of three pillars of IBM’s Smarter Process initiative and every year it seems to have more visibility at events like IMPACT as well
Posted By: James Taylor | Posted On: 27th June 2013 |
Big Data is often described in terms of an increase in volume, an increase in velocity and an increase in variety: More data, of more types, arriving more quickly. In this short series of blog posts I will discuss the impact of each aspect of Big Data on Decision Management Systems – systems designed to […]