Technology for Operational Decision Making

This paper discusses decision management and the technology that supports the approach. It provides details on the technology used for operational decision making, introducing the available technology types and discussing what makes a technology product suitable. It also details the risks and issues involved in adopting Decision Management. How these risks might be mitigated is outlined, and an adoption scorecard to help select appropriate uses is proposed. A reference architecture and some definitions of terms complete the paper.

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Written in conjunction with Neil Raden of Hired Brains, this white paper was sponsored by Teradata, Chordiant, CGI and Zementis. This paper defines Decision Management or Enterprise Decision Management and the technology used to support operational decision making.

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