In many of our decision management projects, we are helping clients adopt the technologies and approaches they need to succeed with digital decisioning and decision automation. One of the key technologies for these types of projects is a Business Rules Management System (BRMS). Sometimes, we clients are initially resistant to using business rules because current […]
Companies are increasingly looking to predictive analytics and machine learning to manage risk, detect fraud, maximize customer value and reduce operational costs. These data-driven decision-making initiatives are compelling companies to move beyond their initial analytics efforts to become predictive enterprises that apply predictive analytics both broadly and deeply. New technologies and new approaches are allowing […]
A claims handling pilot delivers data-driven claims risk, fraud and wastage decisions directly into your claims process. Using real-world examples, learn how you can maximize straight through “Jet” processing while minimizing risk and fraud using a decision-centric, continuous improvement business architecture. Our proven decisions-first approach delivers the 5 elements of a powerful claims handling platform: […]
A next best action pilot delivers data-driven marketing decisions directly into the customer journey. Using real-world examples, learn how you can maximize Customer Lifetime Value while providing a decision-centric, continuous improvement business architecture. Our proven decisions-first approach delivers the 5 elements of a powerful next best action platform: decision model, business rules, marketing analytics, impact […]
Learn how you can automate decisions to handle more claims without manual intervention. Boost your Jet or Straight Through Processing rates to new heights to reduce costs, control risk, manage fraud and improve customer satisfaction. The webinar has taken place. Watch the webinar recording here. See how to enforce policies and regulations consistently and automatically. Learn […]
Learn how you can quickly deploy next best action decisions that deliver the right marketing or customer service message to each customer, each time you interact with them. Learn from real world projects how you can deliver targeted, automated customer treatment decisions at every step in the customer journey. Discover the key elements of a […]
Digitizing, personalizing and improving customer interactions is critical to business growth, customer retention and market engagement. Executives want to ensure that every interaction with every customer adds value – they want to deliver the next best action for each customer, each time. And they need to deliver the next best action across a portfolio of […]
A decision modeling approach using DMN is the best practice for for scaling BRMS programs. Decision modeling address 3 key challenges of a existing BRMS program, improving traceability, sustaining business engagement and maximizing re-use while minimizing duplication.
If you are kicking off your first BRMS project, don’t start by gathering the rules! Often teams will be advised to begin their business rules project by gathering all the relevant rules, in a natural language or rulebook approach. But these rules-first approaches address issues that don’t exist with modern BRMS technology, resulting in redundant and counter-productive […]
Watch the demonstration of the integration capability of DecisionsFirst Modeler Enterprise Edition with IBM Operational Decision Manager (ODM). DecisionsFirst Modeler enables organizations to accurately specify their business using decision requirements models; structure and manage the supporting business rules; and streamline business process design. The Enterprise Edition integration with IBM ODM delivers traceability from business objectives through […]