Digital Decisioning: Driving Business Value from Advanced Analytics, Machine Learning and AI

Webinar from the International Institute for Analytics Join author James Taylor, as he shares insights on moving from BI and visualization to analytics and machine learning. He shares a practical and effective way that includes a disciplined approach focused on generating business value as opposed to experimentation. Learn how Digital Decisioning will support you and […]

Learn How to Put Customer-facing Decisions at the Heart of Your Digital Transformation

According to IDC, 85% of enterprise decision-makers say they have two years to make significant inroads into digital transformation or they will fall behind their competitors and suffer financially. While many Digital Transformation initiatives are focused on improving the customer experience, often too little attention is paid to the customer-facing operational decisions that impact customers […]

Introduction to Digital Decisioning

The speed, volume and complexity of decisions – as well as the impact they have on customer experience – demand automated, real-time decision making. Digital decisioning is an emerging best practice for delivering business impact from AI, machine learning, and analytics. Digital decisioning is an approach that ensures your systems act intelligently on your behalf, […]

Increasing Productivity in Insurance Operations with Digital Decisioning

McKinsey recently reported that “Most carriers are struggling to meet their cost of capital, and productivity has barely moved over the past decade” and that “The insurance industry is facing a serious structural challenge … the majority of carriers are not making their cost of capital.” Growing productivity by improving operations is an essential ingredient […]

Five Reasons to Fire Your Rules Consultant

In many of our decision management projects, we are helping clients adopt the technologies and approaches they need to succeed with digital decisioning and decision automation. One of the key technologies for these types of projects is a Business Rules Management System (BRMS). Sometimes, we clients are initially resistant to using business rules because current […]

Three Secrets to Creating a Successful Predictive Enterprise

Companies are increasingly looking to predictive analytics and machine learning to manage risk, detect fraud, maximize customer value and reduce operational costs. These data-driven decision-making initiatives are compelling companies to move beyond their initial analytics efforts to become predictive enterprises that apply predictive analytics both broadly and deeply. New technologies and new approaches are allowing […]