Decision Automation

Join us on April 7th for Our Free Webinar on Decision Modeling

How Decision Modeling Reduces Complexity in Regulated Industries Please join us on Wednesday, April 7, 2021 from 10:00 am – 11:00 am PST, 1:00 pm – 2:00 pm EST, to learn about how decision modeling can help your business teams articulate their most important decisions to help drive continuous improvement and greater efficiencies at scale. […]

What Does the World’s First Autonomous Ship Have to Do With Business Decision-Making?

What does the autonomous ship, Mayflower 400, have to do with business-driven decision-making? Quite a bit, it turns out. As you’ll see, the development of this amazing, one-of-a-kind vessel led to a conclusion that we at Decision Management Solutions see every day in our client work: It’s never enough to just rely on artificial intelligence […]

Top Three Items for Your 2021 To-Do List

Our world looks very different today than it did nine months ago, and so does your business. As one of the most turbulent years in recent history comes to a close, it’s critical in these uncertain times to prepare for the future. With the pandemic still in full play and economic uncertainty across nearly every […]

How to Succeed With AI: Tie It to Business Decisions

by James Taylor, CEO, Decision Management Solutions Artificial intelligence (AI) has the potential to transform businesses, and adoption is on the rise. A 2018 McKinsey global survey shows that 47% of organizations say they have “embedded at least one [AI capability] into their standard business processes, while another 30% report piloting the use of AI.” […]

Triple Threat: A Trio of Decision Modeling Tales of Terror

By Gagan Saxena, VP Solutions and a Principal Consultant, Decision Management Solutions   Decision modeling can be a “good-enough” representation of business problems, providing adequate information for automating decisions. And even if there may be a good reason for not automating every single decision, you would not be confident of those reasons unless you’ve done some level […]

Beware the 80% Trap: Avoid the “Big Bucket o’ Rules” Approach to BRMS

By James Taylor, Founder and CEO, Decision Management Solutions One of the classic tools for decision automation is a business rules management system, or BRMS. While these systems are powerful and effective when used correctly, many companies fail to apply best practices when using them. Here’s one of our favorite horror stories about a well-intentioned […]

Decide to Decide Digitally: New Forrester Research

Mike Gualtieri and Boris Evelson of Forrester recently published a great new paper Introducing AI-Powered, Human-Controlled Digital Decisioning Platforms (subscription or payment required) and you should get access to this paper and read it now. It’s got some great content and recommendations and is well worth your time and money.  It follows on from previous […]

Technology Transformation Antipatterns and how they derail decisioning success

Sven Blumberg, Thomas Delaet, and Kartikeya Swami of McKinsey Digital published a great paper recently – Ten ‘antipatterns’ that are derailing technology transformations. Technology has a crucial role in enabling this faster and more flexible approach. In our experience, however, technology does not get sufficient attention on the executive agenda. This is a serious flaw […]

New White Paper on Operationalizing AI with Digital Decisioning

We recently published a new white paper Operationalizing AI: Beyond AI Pilots with Digital Decisioning. Businesses are made or broken by the quality of the decisions they make. How well does this offer target this customer? Does this machine need to be serviced now or can it wait? Is this transaction legitimate or suspicious? Will […]

COVID-19: Drive the future of work (Part 4)

Following up on part 1, part 2, and part 3, McKinsey’s Jump-starting resilient and reimagined operations discussed the impact of COVID-19 on the future of work. We are already seeing radical changes in how people work, especially with remote collaboration and other digital tools. But work is also going to change in more fundamental ways […]