webinar

Webinar: Decision-Centric, Intelligent Processes

James is giving a webinar on Decision-Centric, Intelligent Processes with Mark Mastop of Blueriq on September 18, 2013 at 10:00 am Eastern, 16:00 CET. Intelligent processes are dynamic, flexible, transparent and adaptive. They deliver consumer-centric services that can respond to rapidly changing business conditions and complex regulatory environments while simplifying IT and leveraging scarce resources. Decisions, and […]

White Paper of the Week: Decision-Centric, Intelligent Processes

I recently finished a new white paper Decision-Centric, Intelligent Processes. This was sponsored by Blueriq (formerly Aquima) and is available on their site here. Organizations, both commercial and governmental, are increasingly focused on their business processes. By modeling, implementing and managing business processes these organizations improve control, reduce costs and increase efficiency. Yet for all […]

White Paper of the Week: The ROI of SAP NetWeaver Decision Service Management

A new week and a new white paper. This week’s it’s focused on the ROI of SAP’s ABAP Business Rules Management System, SAP NetWeaver Decision Service Management: The business case for SAP NetWeaver Decision Service Management is clear—increased business value, decreased development and maintenance costs, and faster reaction to changing business needs. When business owners […]

Upcoming Webinar: Operational Customer Interaction Analytics

Operational Customer Interaction Analytics Thursday, April 11, 2013, 10:00 am Pacific, 1:00 pm Eastern Register here. A fundamental transformation in how customers and companies interact around products and services is underway as the social, mobile and informed customer expects personalized and relevant interactions at every touch point.  Companies must establish relevant engagement with their customers […]

Webinar Preview: 3 Questions Driving Long Term Growth in Retail

For most retailers the key to growth is effective marketing and promotions. Making sure that new customers are acquired, existing customers developed and loyal customers retained are central to an effective strategy. Three questions are at the core of this final challenge: How can I build a marketing strategy that maintains its effectiveness? How do […]

Webinar Preview: 3 Questions to Ask About Retail Fraud

Loyal and profitable customers drive top line growth, but fraud losses and other costs can steal away profitability. Every retailer faces the challenge of managing fraud losses while delivering a great customer experience to honest customers. Every retailer worries about operational efficiency. The scale of many retailers means that it is important to keep manual […]

Presentation & Replay: How to Build Decision Management Systems Part Two Decision Services

In this second webinar of our three part series on How to Build Decision Management Systems, Part 2 Decision Services describes the core of a Decision Management System, a set of software components that make these decisions accurately, reliably and responsively, leveraging advanced analytics and business rules management systems. You can watch the replay here […]

Presentation & Replay: How To Build Decision Management Systems Part 1 Decision Discovery

Here is the presentation and replay of “Part One – Decision Discovery” of our three part webinar series on “How To Build Decision Management Systems.” Based on multiple client engagements, How to Build Decision Management Systems introduces our phased approach to building information systems that improve the effectiveness and efficiency of business operations. “Part One – […]

Presentation & Replay: Reinventing Business Requirements with Decision Management

The presentation and replay of yesterday’s webinar are now available. James and business rules consultant Don Perkins presented practical advice from real world projects on how to effectively identify, document and model the repeatable, operational decisions crucial to success with business rules and predictive analytics. Don recommended in his presentation several books. First he recommended Chapter […]

Business Design for the Big-Data driven, Social & Mobile Consumer – Recording Available

The recording is now available for Gagan’s recent webinar,  “Business Design for the Big-Data Driven, Social and Mobile Consumer.”  In this webinar, Gagan uses a case study approach to show how Decision Management approaches, tools and technology can redesign your business for today’s consumer. The slides are available here. Business Redesign with Decision Management from […]